Complaint 2228050

Complaint Summary

VISIBILITY/WIPER

Owner Narrative

Vehicle was purchased new in June 2026. Within approximately six weeks of ownership, I am on my third windshield. Two windshields have fractured after minor impacts from small pebbles or road debris. Incident 1 occurred on or about June 11, 2026. The impact was not audible and was not noticed at the time it occurred. The damage was discovered later as a spider crack approximately the size of a coin, originating from a single point of impact. The crack subsequently propagated well beyond the initial impact point. The windshield was replaced with OEM glass. Incident 2 occurred on July 21, 2026. Light road debris struck the windshield during normal driving, again producing an initial spider crack roughly the size of a coin at the point of impact. This crack likewise spread beyond the initial damage. The windshield again requires replacement. In both cases the initiating impact was minor - in the first instance, not forceful enough to be heard from inside the vehicle - yet each produced a spider fracture that propagated rather than remaining localized. Two windshield failures from low-energy debris strikes in six weeks is not consistent with normal glass performance. The windshield is a structural component of the vehicle and serves as the mounting point for the forward-facing ADAS camera. Glass that fractures and propagates this readily from routine road debris presents an unreasonable safety risk: it obstructs the driver's forward view, compromises occupant retention in a rollover or frontal collision, and requires repeated ADAS recalibration. No crash, fire, or injury has occurred. This failure pattern appears consistent with numerous existing NHTSA complaints regarding Hyundai Palisade windshields across multiple model years.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.