Complaint 2226880

2020 FORD EXPLORER • POWER TRAIN • incident Jul 10, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2226880
Make
FORD
Model
EXPLORER
Model Year
2020
Component
POWER TRAIN
Incident Date
Jul 10, 2026
Date Received
Jul 17, 2026
Data As Of
Aug 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

While traveling uphill in a turn on a county highway the 4WD fault notification arrived on the dash cutting power to the front 2 wheels. The vehicle slipped however was able to regain control. If road condition had been poor I could of slipped into on coming traffic causing a wreck. I took the vehicle to the dealership and they identified that the front axle disconnect actuator was failing and needed to be replaced. Two weeks prior to the code appearing, I had two episodes of unusual binding while in reverse. Ford has issued a TSB long ago to fix this failed design however will not fix it until it fails.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.