Complaint 2226753

2020 FORD EXPLORER • POWER TRAIN • incident Jul 15, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2226753
Make
FORD
Model
EXPLORER
Model Year
2020
Component
POWER TRAIN
Incident Date
Jul 15, 2026
Date Received
Jul 17, 2026
Data As Of
Aug 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2020 Ford Explorer. The contact stated that while driving 70 MPH, the transmission unexpectedly shifted to park(P). The transmission was inoperable after the failure. The vehicle was towed to the dealer and was diagnosed with transmission failure. The vehicle was not yet repaired. The contact associated the failure with NHTSA Campaign number: 26V402000 (Power Train). The dealer informed the contact that the vehicle could be repaired out of pocket because the part was not yet available, and then to submit documents for reimbursement after the part became available. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.