Complaint 2226032

Complaint Summary

STRUCTURE:BODY

Owner Narrative

Component/System: Aluminum hood panel (front edge seam). The hood is available for inspection upon request. The front edge of the aluminum hood on my 2019 Ford Explorer has developed bubbling, lifting paint, and corrosion originating from inside the folded seam. The defect has progressively worsened over time and continues to spread outward. Safety Risk: The corrosion is occurring at the front hood seam, which is part of the structure that supports the hood latch area. Progressive corrosion in this region may weaken the hood panel over time, potentially affecting hood retention at highway speeds. Paint loss and metal degradation also reduce visibility of the defect until it becomes severe. Reproduction/Confirmation: The problem is visible and reproducible at any time. The bubbling and corrosion are present continuously and worsen with normal vehicle use. Inspection History: The issue has been visually inspected by me. The vehicle has not yet been inspected by the manufacturer, dealer, police, or insurance representatives. Warning Lamps or Messages: No warning lamps or messages appeared. There were no electronic symptoms prior to the failure. The first visible symptom was small paint bubbles along the front hood edge, which appeared approximately when the corrosion began. Assessment: Based on widespread reports for this model year and Ford’s own Technical Service Bulletins for aluminum panel corrosion, the cause appears to be corrosion originating inside the aluminum hood seam, likely due to manufacturing contamination.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.