Complaint 2226029
2020 FORD EXPLORER • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR • incident May 9, 2026
Complaint Summary
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Owner Narrative
The contact owns a 2020 Ford Explorer. The contact stated that while driving approximately 85 MPH, there was an abnormal popping and grinding sound coming from underneath the vehicle. The contact pulled over to the side of the road and became aware that the flex pipe with a part of the catalytic converter attached was touching the ground. The vehicle was towed to a dealer, where it was diagnosed and it was determined that the catalytic converter had sheared off in half, and the left side of the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.