Complaint 2225543
2020 FORD EXPLORER • POWER TRAIN • incident Jul 7, 2026
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2225543
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- Jul 7, 2026
- Date Received
- Jul 14, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2020 Ford Explorer. The contact stated that while driving 55 MPH, the transmission unexpectedly downshifted and failed to shift properly. The contact stated that the failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed with transmission failure. The vehicle was not repaired because parts for the repair were not available. The contact associated the failure with NHTSA Campaign Number: 26V402000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 116,781.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.