Complaint 2224523
2019 FORD EXPLORER • FUEL/PROPULSION SYSTEM • incident Jul 8, 2026
- Complaint ID
- 2224523
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2019
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Jul 8, 2026
- Date Received
- Jul 10, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
Fuel pump and module failure. Driving on the highway at 70 miles an hour and the fuel pump failed. Causing me to have zero acceleration. Thus losing speed rapidly in the center lane. No warning lights were present before or after. One previous symptom of a crank no start. Dealership was able to replicate the crank no start situation. Resulting in the problem being a fuel pump failure and module needing replaced, at 83,000 miles on the vehicle. Though I know normal wear and tear can and does happen, there was no warning. And losing engine power at high speeds on a highway is unsafe.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.