Complaint 2221995
2020 FORD EXPLORER • POWER TRAIN • incident Jul 2, 2026
- Complaint ID
- 2221995
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- Jul 2, 2026
- Date Received
- Jul 2, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after his wife had parked the vehicle, the message "Parking Malfunction" was displayed and the vehicle rolled forward. The parking brake was activated to prevent the vehicle from rolling away. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 84,612.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.