Complaint 2221794
2020 FORD EXPLORER • POWER TRAIN • incident Jul 1, 2026
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2221794
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- Jul 1, 2026
- Date Received
- Jul 2, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The transmission shifts into park while driving causing the vehicle to jerk and slow down or stall. I contacted Ford and they stated that this was not a safety issue and that this was an advance notice and that no remedy is available until June 2027. They refused to provide a loaner vehicle until this time when the recall is "released". June of 2027 is a year from now and I drive this car daily with small kids and I am afraid that this vehicle will stall while driving and cause harm or death to my family members.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.