Complaint 2216805

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

The vehicle was serviced for NHTSA Recall 18V735 (Canister Purge Valve/Fuel Tank stalling hazard). Immediately upon pickup from the dealership, the vehicle began severely stumbling and stalling while driving on the highway. It died while driving on the street. The dealership's diagnostic paperwork confirmed an 'O2 sensor logic error causing the vehicle to stall' right after they performed the mandatory computer software flash and valve replacement. The dealership is refusing to verify if their technician damaged the adjacent wiring harness or glitched the software flash, leaving the vehicle an active highway stalling hazard. As for my experience, The car died in Clear Lake by Baybrook Mall. Extremely high traffic, almost got hit. (Yelled at by several drivers). Constant stalling happened in Baytown. Scariest incident was going over the very tall Fred Hartman bridge. My 10 year old daughter and I felt sure it was about to die and we were going to roll backward down the bridge becauseit kept dropping power. We took the ferry home because we were so scared.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.