Complaint 2209149
2017 RAM 3500 • SERVICE BRAKES • incident Jan 2, 2025
- Complaint ID
- 2209149
- Make
- RAM
- Model
- 3500
- Model Year
- 2017
- Component
- SERVICE BRAKES
- Incident Date
- Jan 2, 2025
- Date Received
- May 22, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
The HCU ABS is malfunctioning causing the cruise control to not work along with anti lock brake functions. This could cause a brake malfunction leading to a crash. We have received the recall notice, C4B/NHTSA 24V-896 over a year ago. We have contacted the local dealer several times during that year, including May 21, 2026. No effort has been made by the dealer to change the defective part and we have been told no parts are available and no delivery date can be given to change the part. Meanwhile we are forced to drive a vehicle with the potential to cause a crash. Please take action to help us.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.