Complaint 2207144

2019 FORD EXPLORER • POWER TRAIN • incident Feb 28, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2207144
Make
FORD
Model
EXPLORER
Model Year
2019
Component
POWER TRAIN
Incident Date
Feb 28, 2025
Date Received
May 15, 2026
Data As Of
Aug 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

I had my transmission replaced in California on Feb 2025. Had failure issues and took it to ford, they found an issue with the torque converter and replaced 7 months after the new transmission, it was cleaned out for debris and contamination. Early this May took it in again for the vehicle violently shaking, the ford Mechanic before inspecting immediately knew what transmission I had and knew what issue was, said all the 6F35 transmissions are failing. Took it to my local ford dealership who confirmed that the whole transmissions needs to be replaced again. Less than 20k miles on it. Of course this transmission had a law suit filed which was dismissed. Frustrating because it is clearly a known issue. I am currently #10 on the national waitlist for a new transmission. I am expected to be without a vehicle for months.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.