Complaint 2206074

Complaint Summary

POWER TRAIN

Owner Narrative

after starting my car and putting it in reverse the gear stopped shifting. after lifting up the cover for the knob i found that the shifter cable snapped. i called the dealership and was told about the recall. they told me to take it in and they would be able to fix it. after manually shifting my car back into drive i was able to make my way to the dealership. but not before my transmission slipped again and i had to manually pull the lever. i had to drive on a busy road not knowing if my car was going to stop and id get into a wreck. but then the dealership told me that the remedy was not finalized for the recall. even though the interim recall was given in november. this is a safety hazard and the nhtsa must hold dodge accountable for this recall.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.