Complaint 2203551

2018 FORD FOCUS • FUEL/PROPULSION SYSTEM • incident Jan 5, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2203551
Make
FORD
Model
FOCUS
Model Year
2018
Incident Date
Jan 5, 2025
Date Received
May 5, 2026
Data As Of
Aug 1, 2026

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

I replaced my canister purge valve prior to TSB or recall (18S32). Once I received the letter for reimbursement, I sent my paperwork to the dealer that performed the work (Pierre Ford Seattle on 01/05/25). They said they were going to reimburse me for the work that they did but did not. I went back to the dealer on 04/22/26 with my paperwork again. They made a copy and said they were going to submit my reimbursement. After a week or two they said that the recall reimbursement program had expired earlier this year.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.