Complaint 2196924
2017 RAM 3500 • BACK OVER PREVENTION • incident Apr 15, 2023
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2196924
- Make
- RAM
- Model
- 3500
- Model Year
- 2017
- Component
- BACK OVER PREVENTION
- Incident Date
- Apr 15, 2023
- Date Received
- Apr 15, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2017 Ram 3500. The contact stated that while in reverse(R), the rear-view camera image was blue. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear-view camera or the wiring harness needed to be replaced. The vehicle was not repaired. The dealer was contacted and informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 50,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.