Complaint 2194131
2019 FORD EXPLORER • STRUCTURE • incident Feb 6, 2026
Complaint Summary
STRUCTURE
Owner Narrative
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-Pillar trim had started to detach while driving. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 150,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.