Complaint 2186050

Complaint Summary

WHEELS

Owner Narrative

The contact owns a 2021 Ram 3500. While the contact's husband was driving at 55 MPH, the driver's rear wheel detached. The contact stated that the failure had occurred while a pickup box trailer was hitched to the vehicle. The vehicle was towed to an independent mechanic where it was determined that the wheel bolts had detached. The contact was informed that the rear wheel studs had sheared off into the wheel hub. The contact was informed that the rear wheel studs needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V398000 (Wheels); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.