Complaint 2185123

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2016 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The check engine warning light was illuminated. The vehicle was taken to AutoZone to test the battery, alternator, and transmission fluid. A mechanic diagnosed that the thermostat was sticking. The vehicle was then taken to another mechanic, who replaced an AC cord due to liquid leaking from underneath the vehicle. This mechanic suggested replacing the thermostat if the check engine warning light remained illuminated. While at a stop sign, the vehicle jerked before accelerating, and while driving approximately 35-45 MPH. The vehicle was driven to the mother's residence, where the vehicle remained for 3 days before being restarted. The vehicle remained parked for approximately a week before the contact drove back to the residence, and the check engine warning light and the battery light were illuminated. The vehicle remained parked while the wheel bearing, headlights, and oil change were repaired. A certified mechanic replaced the thermostat, and another inspected the vehicle but could not identify any other failures. After the repair was completed, the contact noticed that the vehicle continued to jerk while driving at various speeds, and the sensation was more prominent whenever the AC unit was activated. While driving approximately 35 MPH and attempting to accelerate, the vehicle decelerated, the battery light illuminated, and the vehicle lost power. The contact was able to restart the vehicle and coast downhill into their grandmother's driveway nearby. After waiting a minute, the contact started the vehicle and was able to drive to the residence, approximately 5 minutes away, at 20 MPH to avoid additional failure. The vehicle was taken to AutoZone, where no battery or alternator failure was found. The mechanic suggested it might b

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.