Complaint 2175962
2017 FORD F-550 • ENGINE AND ENGINE COOLING • incident Feb 10, 2026
- Complaint ID
- 2175962
- Make
- FORD
- Model
- F-550
- Model Year
- 2017
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Feb 10, 2026
- Date Received
- Feb 11, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact called on behalf of the owner of a 2017 Ford F550. The contact stated that while one of the employees was driving at highway speeds, a diesel fuel-burning odor was coming from the engine and entering the cabin of the vehicle through the A/C vents. No warning lights were illuminated. The driver pulled over to the side of the road and turned off the vehicle. The driver exited the vehicle and noticed oil dripping from underneath the vehicle. The driver opened the hood and noticed diesel fuel all over the engine compartment. Upon further investigation, the driver noticed that the plastic drain valve on the bottom of the water separator had cracked, and oil was spewing upwards. The driver called the company mechanic, and the mechanic went to the site of the failure. The mechanic repaired the vehicle on-site by replacing the filter. The driver was able to continue driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was 59,384.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.