Complaint 2171268

Complaint Summary

SERVICE BRAKES

Owner Narrative

I received a safety recall on my vehicle in October, and it is now almost february and there is still no remedy. This safety recall is the Transmission Shift Cable A0C. The recall states: "This can cause an unexpected and unrecoverable loss of PARK function and/or vehicle movement in an unintended direction which can cause a vehicle crash without prior warning and/or injury to others outside the vehicle." This is putting myself and others at risk. The dealership has confirmed the issue and has no remedy. They informed me to wait for the remedy. My vehicle has been developing the symptoms of this recall for about 3 years. The key gets stuck in the ignition, the car does not go into or out of PARK easily, it sticks. After I park my car rolls backwards. My vehicle does not feel like its in park. The shifter has become stiff and does not want to move. The form says " do not drive" on mopars official recall. I do not feel safe driving this car.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.