Complaint 2170681
2021 RAM 3500 • SERVICE BRAKES • incident Sep 11, 2024
- Complaint ID
- 2170681
- Make
- RAM
- Model
- 3500
- Model Year
- 2021
- Component
- SERVICE BRAKES
- Incident Date
- Sep 11, 2024
- Date Received
- Jan 28, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
Brake system is not functioning as designed. Rear axle braking is not being fully applied and is most noticeable and concerning during heavy haul usage. Vehicle has to be operated carefully and with an alternate braking method utilized to obtain adequate braking. The problem can be and has been reproduced and verified by dealer but not in writing. Dealer is not wanting to fully diagnose and/or commit to finding/acknowledging a fault. Manufacturer has been notified in writing and unresponsive. There are no messages displayed/stored. Disproportionate brake wear between front and rear axle braking is observed.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.