Complaint 2162438
2017 RAM 3500 • SERVICE BRAKES, HYDRAULIC • incident Jan 2, 2026
- Complaint ID
- 2162438
- Make
- RAM
- Model
- 3500
- Model Year
- 2017
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- Jan 2, 2026
- Date Received
- Jan 2, 2026
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2017 Ram 3500. The contact stated that while driving approximately 40 MPH, the ABS and ESC warning lights illuminated. The contact depressed the brake pedal but was unable to stop the vehicle. The contact had a snowplow attached to the front of the vehicle and lowered the plow to stop the vehicle. The contact was having the vehicle towed to a dealer, but the vehicle was not yet at the dealer. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact was advised by the dealer that the parts to complete the recall repair were not yet available, but would attempt a temporary repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.