Complaint 2161257
2019 FORD EXPLORER • STRUCTURE • incident Feb 15, 2024
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STRUCTURE
Owner Narrative
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.