Complaint 2158778

Complaint Summary

TIRES

Owner Narrative

I have had two tires separate in the past couple of months with less than 24000 miles and 5 years old. I filed a complaint with Nexen and they sent a partial payment for the first one but rejected the second claim that happened less than 500 miles of the first claim. They claim the tires are separated because of the low miles on the truck and it is not driven enough. Less than a year ago my brother had the same issue with the same tires and truck with similar mileage and was sent a check for 6 new tires. I have additional photos and photos of the other tire as well as emails with Nexen and XXX Sr. Quality Analyst © [XXX] [XXX] ® [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.