Complaint 2118589
2021 RAM 3500 • SERVICE BRAKES • incident Aug 8, 2025
- Complaint ID
- 2118589
- Make
- RAM
- Model
- 3500
- Model Year
- 2021
- Component
- SERVICE BRAKES
- Incident Date
- Aug 8, 2025
- Date Received
- Aug 8, 2025
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
Vehicle died in a busy intersection coming off the freeway. Light flashed that indicated it was an issue with the electronic throttle control. The safety of myself and others was put at risk due to the posted speed of the road and multiple lanes from 4 directions. I had to remain in my vehicle to make sure I was not hit by another vehicle and due to the vehicle issue, I was impeding traffic. Lithia Dodge of Grants Pass, OR stated they could not make an appt for the vehicle to get looked at for 2 weeks out, scheduled 8/22/25. Dealership seems to think this is not an issue with safety and this issue can occur while the vehicle is in motion which is a huge safety issue. No warning lights flashed before the first one indicating the vehicle would shut down/lose all power.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.