Complaint 2100936

2013 TOYOTA HIGHLANDER • AIR BAGS • incident Apr 15, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2100936
Make
TOYOTA
Model
HIGHLANDER
Model Year
2013
Component
AIR BAGS
Incident Date
Apr 15, 2025
Date Received
Jun 16, 2025
Data As Of
Aug 1, 2026

Complaint Summary

AIR BAGS

Owner Narrative

Driver side airbags (curtain and left seat) spontaneously deployed while I was parking the car. I did not hit anything. I was not injured but my safety was put at risk because I likely would have crashed if it had happened while I was driving. I contacted Toyota and they sent an investigator to inspect the car. He found no issues in the data he collected and could not give a reason for the airbags deployment. I received a letter saying they were not going to help in any way. There were no warnings lights or indicators that could have warned me of the airbags deploying prior to the incident.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.