Complaint 2093412
2020 RAM 5500 • SERVICE BRAKES, HYDRAULIC • incident May 19, 2025
- Complaint ID
- 2093412
- Make
- RAM
- Model
- 5500
- Model Year
- 2020
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- May 19, 2025
- Date Received
- May 19, 2025
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed during a heavy crosswind, the electronic stabilization system warning light illuminated, indicating that the system had deactivated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 1,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.