Complaint 2078287

Complaint Summary

AIR BAGS

Owner Narrative

The contact owned a 2005 GMC Envoy. The contact stated that while driving approximately 30 MPH, another vehicle driven by a drunk driver swerved into the front of the vehicle, causing a front collision. The air bags failed to deploy. The contact hit his face again on the steering wheel, but did not seek medical assistance. The contact's wife, who was occupying the front passenger seat and wearing a seat belt, was severely injured and was transported to the hospital by ambulance. The contact's wife was diagnosed by a trauma surgeon. The contact's wife was diagnosed with a fractured right knee cap, right ankle bone chips and ligament damage, damaged left toes, a double bone bruise in the left knee, bruised seat belt mark. The contact's wife was hospitalized for 6 days and was admitted to a rehabilitation facility for 11 days. The contact stated that his wife was currently confined to a wheelchair. The contact's wife was currently awaiting a knee replacement. The vehicle was towed and totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 270,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.