Complaint 2075460

2021 RAM 3500 • SEAT BELTS • incident Feb 5, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2075460
Make
RAM
Model
3500
Model Year
2021
Component
SEAT BELTS
Incident Date
Feb 5, 2025
Date Received
Mar 20, 2025
Data As Of
Aug 1, 2026

Complaint Summary

SEAT BELTS

Owner Narrative

The rear driver’s side and rear center seat belts no longer latch. When sliding the belt into the recepticle it fails to “click” or connect. The belt pulls right back out. It does not work at all, it is reproducible every time. The dealer will charge a lot of money to say that they ran diagnostics to tell me what is obvious, so I have not brought it in yet. This is a serious safety risk since the law requires passengers to wear seat belts for safety reasons and this basic safety equipment fails. The vehicle is less than 4 years old and the rear belts have not been used all the time as there were not always passengers. Also, there is no damage to them. I would like it fixed asap and believe the equipment is faulty since two of the three rear belts have failed.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.