Complaint 2056407

2014 FORD F-550 • FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP • incident Oct 31, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2056407
Make
FORD
Model
F-550
Model Year
2014
Incident Date
Oct 31, 2024
Date Received
Jan 16, 2025
Data As Of
Aug 1, 2026

Complaint Summary

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Owner Narrative

The contact owns a 2014 Ford F-550. The contact stated that while driving on the highway at 55 MPH, the check engine warning light illuminated. The messages "Engine Power Reduced” and “Low Fuel" were displayed, and the vehicle lost motive power and decelerated to 20 MPH. The vehicle was driven to the residence. The vehicle was later taken to a local dealer to be diagnosed. The contact was informed that there were metal fragments inside the fuel pump and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage 63,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.