Complaint 2037744
2020 RAM 5500 • POWER TRAIN • incident May 14, 2024
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 2037744
- Make
- RAM
- Model
- 5500
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- May 14, 2024
- Date Received
- Nov 4, 2024
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is going down a steep grade with a heavy load (cattle/horses) they would not be able to STOP due to weight. Transfer case has defective parts internally. Dealer said that there is a defect in the transfer cases and is common on Dodge Ram 4500/5500.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.