Complaint 2034194

2014 RAM 2500 • STEERING • incident Sep 20, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2034194
Make
RAM
Model
2500
Model Year
2014
Component
STEERING
Incident Date
Sep 20, 2024
Date Received
Oct 21, 2024
Data As Of
Aug 1, 2026

Complaint Summary

STEERING

Owner Narrative

Negligent service. How could be possible to measure assembly threads without a torque wrench? I regret bringing the vehicle for the recall. Passed two weeks, and the RamCare and dealer did not contact to fix. It's dubious if all performed recall V06 was executed correctly at the dealer. Owners and dealer may think that the recall will not bring any risk for the owner. See attached pictures and the procedure.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.