Complaint 2032253
2013 TOYOTA HIGHLANDER • SERVICE BRAKES • incident Sep 30, 2024
- Complaint ID
- 2032253
- Make
- TOYOTA
- Model
- HIGHLANDER
- Model Year
- 2013
- Component
- SERVICE BRAKES
- Incident Date
- Sep 30, 2024
- Date Received
- Oct 14, 2024
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
Multiple ABS related(ABS, TRACTION, BRAKES) warning lights/messages making driving my Highlander dangerous to me and others. Warning lights appeared 9/30/2024. No symptoms or warning lights appeared prior. Vehicle was then inspected by Toyota of Plano. Code 1391indicating an internal leak in the ABS. Confirmed by service dept of Toyota of Plano, Tx indicating the need for replacement of ABS Module Assembly. This as an acknowledged Toyota problem that was with a Service Bulletin that expired last year. Plano Toyota advised me to ask Toyota Brand Engagement for help but they declined. Toyota Brand Engagement declined to extend the prior Bulletin or assist in any way.. The Toyota case file is under my name and #241008000770. Any assistance from NHTSA would be appreciated.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.