Complaint 2027189
2023 RAM PROMASTER 2500 • BACK OVER PREVENTION • incident Sep 24, 2024
- Complaint ID
- 2027189
- Make
- RAM
- Model
- PROMASTER 2500
- Model Year
- 2023
- Component
- BACK OVER PREVENTION
- Incident Date
- Sep 24, 2024
- Date Received
- Sep 24, 2024
- Data As Of
- Aug 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.