Complaint 2024103
2017 FORD TRANSIT • SERVICE BRAKES • incident Jul 8, 2024
- Complaint ID
- 2024103
- Make
- FORD
- Model
- TRANSIT
- Model Year
- 2017
- Component
- SERVICE BRAKES
- Incident Date
- Jul 8, 2024
- Date Received
- Sep 11, 2024
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.