Complaint 2002794
2015 RAM 3500 • WHEELS • incident Jun 20, 2024
Complaint Summary
WHEELS
Owner Narrative
The contact owns a 2015 Ram 3500. The contact stated while driving 35-40 MPH, the vehicle started wiggling and wobbling abnormally. The contact was able to pull to the side of the road, where he noticed that the outer rear wheel had separated from the vehicle. Additionally, the contact noticed that the inner rear wheel had separated and pinched the axle, causing the wheel to support the vehicle. The vehicle was towed to the dealer, where an assessment was made. The dealer determined that the wheel studs needed be replaced under NHTSA Campaign Number: 21V398000 (Wheels); however, the wheel replacement was not covered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 183,901.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.