Complaint 2000626

2018 CHEVROLET EXPRESS • STEERING • incident Apr 9, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2000626
Make
CHEVROLET
Model
EXPRESS
Model Year
2018
Component
STEERING
Incident Date
Apr 9, 2024
Date Received
Jun 18, 2024
Data As Of
Aug 1, 2026

Complaint Summary

STEERING

Owner Narrative

when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop and then re-accelerate. when this happens on the highway everyone violently shakes in the vehicle, and it is difficult to quickly bring the car to a halt as other cars are traveling at highway speeds behind the vehicle. this has been taken to the dealership multiple times over the years with no resolution.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.