Complaint 2000081
2007 FORD EXPLORER • POWER TRAIN • incident Jun 17, 2024
- Complaint ID
- 2000081
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2007
- Component
- POWER TRAIN
- Incident Date
- Jun 17, 2024
- Date Received
- Jun 17, 2024
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2007 Ford Explorer. The contact stated while starting the vehicle, the contact became aware of a failure with the transmission. The contact attempted to shift the gear shifter and the vehicle made a loud clanking sound and the vehicle was rattling. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,076.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.