Complaint 1989512

2016 FORD FIESTA • POWER TRAIN • incident Apr 30, 2024

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1989512
Make
FORD
Model
FIESTA
Model Year
2016
Component
POWER TRAIN
Incident Date
Apr 30, 2024
Date Received
May 6, 2024
Data As Of
Aug 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle did not accelerate as intended. Additionally, the transmission was slipping, and the vehicle lost motive power. The contact stated that the failure occurred intermittently however, the failure had become persistent. The contact stated that several times the vehicle failed to start, and the “Service Transmission” warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a TCM failure. The contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 109,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.