Complaint 1984832
2021 WESTERN STAR 4700 • SERVICE BRAKES • incident Mar 15, 2023
- Complaint ID
- 1984832
- Make
- WESTERN STAR
- Model
- 4700
- Model Year
- 2021
- Component
- SERVICE BRAKES
- Incident Date
- Mar 15, 2023
- Date Received
- Apr 19, 2024
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
The contact owns a 2021 Western Star 4700 WD110084S. The contact stated that an employee was parked on a hill and the parking brake was activated, however, while the worker was outside of the vehicle for approximately 4 minutes, the parking brake was deactivated. The vehicle rolled forward down a hill and stopped when it crashed into a tree. There was yard damage to a resident's home. No police report was filed. No injuries were sustained. The vehicle was taken to an independent mechanic where the entire cab was replaced. The contact discovered an unknown NHTSA Campaign, however, the VIN was not included. The manufacturer was not notified. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.