Complaint 1976898

Complaint Summary

STEERING

Owner Narrative

The contact owns a 2015 GMC Sierra. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 90,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.