Complaint 1969943
2017 CHEVROLET EXPRESS • FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING • incident Apr 2, 2023
Complaint Summary
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Owner Narrative
The ABS lights began coming on and off in April of 2023. My certified mechanic checked codes and found no specific trouble from the available code information. The Abs lights eventually stayed on by November of 2023. Through more investigation, my mechanic determined that the ABS Module- C 84055066 and ABS Pump Assembly- C 25879231 had ceased to function. He ordered the ABS parts ,(manufactured in Texas), and was informed that there were so many shops around the country waiting on those parts that we would have to wait months before the parts could be manufactured and delivered. My vehicle only had 40,000 miles on it when the ABS lights were illuminated on the dash. The parts did finally arrive and were installed. We also had to hire a separate ABS module programmer to reset the computer. The ABS module and ABS pump failure seams to be a completely defective system. I would hope these parts will be included in a nationwide recall. Thank you
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.