Complaint 1963847
2015 RAM 3500 • TRAILER HITCHES • incident Jul 25, 2018
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 1963847
- Make
- RAM
- Model
- 3500
- Model Year
- 2015
- Component
- TRAILER HITCHES
- Incident Date
- Jul 25, 2018
- Date Received
- Feb 2, 2024
- Data As Of
- Aug 1, 2026
Complaint Summary
TRAILER HITCHES
Owner Narrative
The contact owns a 2015 Ram 3500. The contact stated that the gooseneck ball hitch failed to remain secured. No warning light was illuminated. The vehicle was taken to dealer. The dealer confirmed the failure with the gooseneck ball hitch was related to the recall but did not replace the gooseneck ball hitch. The contact referenced NHTSA Campaign Number: 18E028000 (Trailer Hitches) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.