Complaint 1956857

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

Report #1 - My grandma brought this 08' Explorer back in 2014, and after she passed, my mom drove it for the next 2 years. It started having general maintenance issues, then the cats were stolen, but then, one night my mother was coming home from a relative's house, when she was trying to keep up with the flow of traffic on [XXX] , and she noticed that the vehicle was not accelerating at all and the vehicle stalled out. She had it towed home and it sat on the streetside for some time. After digging through the internet, I figured that Ford designed the throttle-body wiring to settle next to the cooling hoses, and after time, the wires rot from the hot temperatures of the hoses and crack/snap causing the vehicle to either stall, or possibly have unintended acceleration. Ford never recalled this issue! Also, it had a massive coolant leak, from which was believed to be the cheap plastic T-Stat housings that Ford never recalled, and to top it all off: the right rear turn-indicator failed from the faulty wiring harnesses... As a result, we ended up having it scrapped/junked. It was sad to see her go, but obviously Ford doesn't care about their customers safety and will find any loophole to avoid recalling a vehicle... Ford needs to get their stuff together or they need to be shut down!... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.