Complaint 1955575
2016 FORD FIESTA • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) • incident Dec 29, 2023
Complaint Summary
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Owner Narrative
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to reverse as needed. The contact stated that while driving, the vehicle was skipping third and fourth gears. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The contact informed the dealer about the warranty coverage, but the vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.