Complaint 1949721

2016 FORD FIESTA • POWER TRAIN • incident Dec 5, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1949721
Make
FORD
Model
FIESTA
Model Year
2016
Component
POWER TRAIN
Incident Date
Dec 5, 2023
Date Received
Dec 12, 2023
Data As Of
Aug 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2016 Ford Fiesta. The contact stated that upon starting the vehicle and shifting into drive(D), the vehicle rolled but failed to respond as needed with the accelerator pedal depressed. The contact stated that the vehicle then stalled. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The “Service Transmission” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module (TCM) and the contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 69,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.