Complaint 1941493
2020 RAM 5500 • SEAT BELTS • incident May 7, 2022
- Complaint ID
- 1941493
- Make
- RAM
- Model
- 5500
- Model Year
- 2020
- Component
- SEAT BELTS
- Incident Date
- May 7, 2022
- Date Received
- Nov 7, 2023
- Data As Of
- Aug 1, 2026
Complaint Summary
SEAT BELTS
Owner Narrative
The contact owns a 2020 Ram 5500. The contact stated that while driving and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the seat belt was inspected, and the contact was informed that the seat belt needed to be replaced. Additionally, the dealer informed the contact that the vehicle could not be repaired free of charge because the warranty had expired. The manufacturer was notified of the failure and made the same assessment. The vehicle was not repaired. The failure mileage was approximately 25,000. The VIN was unavailable.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.