Complaint 1937840
2014 RAM 2500 • SERVICE BRAKES • incident Oct 2, 2023
- Complaint ID
- 1937840
- Make
- RAM
- Model
- 2500
- Model Year
- 2014
- Component
- SERVICE BRAKES
- Incident Date
- Oct 2, 2023
- Date Received
- Oct 23, 2023
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
Recently I have had warning lights turn on my dashboard in my truck. Also any time I press the brake petal anti lock brakes lock in. The warning lights are ABS light, and TCS light. As a result of these lights they have also thrown other codes. The check engine light came on shortly after, the service electronic throttle control warning, as well as the BRAKE warning light. I was instructed to check all fuses and replace all ABS sensors to correct the issues. I have replaced all sensors with brand new OEM sensors and it did not fix the problem. I took it to my local mechanic and they said the truck needs a new ABS control module, as well as a new Hydraulic Control Unit/HCU. They preceded calling the Ram dealership to order the parts only to find out that the ABS control module is on back order and I might be able to get one by February. They also said that they stopped making the HCU and donât have any available because it was a faulty part and they havenât come up with a new design yet. They said that they arenât accepting any orders for HCUs until at least February (IF) they have the new design completed by then. But it will most likely be on back order. Upon researching the issues with my truck, I am not alone and there are hundreds of people with the same issue. I think Ram should issue a recall and fix this issue as it is a major safety concern. Many people have lost their brakes while driving from this issue. My mechanic informed me that I could still drive my truck but he wouldnât because I could very well lose my brakes. I am also concerned that it may cause other issues if it is driven without fixing the issues. So now I am out of my work vehicle until I can get this fixed, but itâs virtually impossible to get it fixed because they are not making the part anymore. Thank you for taking the time to read my concerns. I hope Ram is held accountable for these faulty and dangerous malfunctions.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.