Complaint 1929282

2011 FORD FIESTA • ELECTRICAL SYSTEM • incident Sep 17, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1929282
Make
FORD
Model
FIESTA
Model Year
2011
Component
ELECTRICAL SYSTEM
Incident Date
Sep 17, 2023
Date Received
Sep 20, 2023
Data As Of
Aug 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

The low beam headlights do not turn on, all the other lights work as normal including the high beams. The fuses have not blown and there are no warning lamps or messages. This is a known problem with this make and model, there is a recall in Canada for this issue. The safety of others is put at extreme risk in any kind of low light condition (fog, rain, etc.) As well as my own safety by not being able to see in front of me. It is illegal to drive with high beams on in residential areas so I am just unable to drive at night. The vehicle has not been inspected yet. I suspect this is related to the design of the fuse box which allows debris and moisture to get into the relays, again, see the Canadian recall.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.