Complaint 1926227

2012 FORD FIESTA • POWER TRAIN • incident May 1, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1926227
Make
FORD
Model
FIESTA
Model Year
2012
Component
POWER TRAIN
Incident Date
May 1, 2023
Date Received
Sep 8, 2023
Data As Of
Aug 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2012 Ford Fiesta. The contact received notification of Technical Service Bulletin: 16-0109 (DPS 6 Automatic Transmission – Excessive Transmission Clutch Shudder and/or Transmission Fluid Leak); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated that while driving at an undisclosed speed, the transmission failed to shift properly with the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.